The legal basis for data processing is your consent (Art. If you provide further data, such as your e-mail address, we will use this to ask you questions about the feedback, if necessary, and thus to improve our services even more specifically. The provision of further data, such as your e-mail address, is optional. Here, only the input of your feedback is required. *In the framework of our postings on our website, we may ask you for your feedback on the respective posting. If you require a response to your feedback, then you will need to provide your email address below (optional)*: Please provide us short feedback: (required) Or send request directly through Enscape. In such a case, you will need to wait for a seat to become free, or contact your license administrator if the seat count on a License Key requires increasing.ĭo you need help with Enscape? Please contact our technical support here Core features of Enscape include: the rendering engine itself ( Enscape Viewport), Material Library, Material Editor, Asset Library (including the Custom Asset Library), and lastly, Enscape Objects (SketchUp only). Please note that when there is no seat available on a Floating License, all core features of Enscape are blocked and a notification is displayed, as is also the case when a License Key or a Trial License expires. To do that, please refer to this article. If you have problems connecting to the Enscape Licensing server, then you may need to add proxy server information or add exceptions to your Firewall.

If you are using a Floating License and receive a message stating you have exceeded the number of seats, this can be caused either by there being no seat available (Enscape is open on another machine on your network) or because you are unable to connect to our Licensing server to confirm the License Key.

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